Frequently Asked Questions
What services do you offer?
We offer a range of residential services designed to help homes run more smoothly. Our services include standard cleaning, deep cleaning, move-in and move-out cleaning, laundry service, home organization, and general household or errand help.
Services can be scheduled individually or combined depending on your needs.
How often can I schedule cleaning.
We offer flexible scheduling options including:
• Weekly
• Bi-weekly
• Monthly
• One-time cleaning
We’re happy to help you determine what schedule works best for your home.
We offer flexible scheduling options including:
We’re happy to help you determine what schedule works best for your home.
What is the difference between a standard clean and a deep clean?
A standard cleaning focuses on routine maintenance to keep your home fresh and manageable.
A deep cleaning goes further and addresses areas that often get overlooked during routine cleaning, such as baseboards, blinds, and detailed surfaces. Deep cleaning is often recommended for first-time visits or seasonal resets.
Do you bring your own cleaning supplies?
Yes. Our team brings the supplies and equipment needed to complete your service.
If you have preferred products you would like us to use, please provide them at the time of service.
Do I need to be home during the cleaning?
No. Many of our clients choose to provide entry instructions so we can complete the service while they are away. Others prefer to be home during the visit. We’re happy to work with whatever makes you most comfortable.
Can I add additional services to my cleaning visit?
Yes. Additional services such as laundry, appliance cleaning, interior cabinet cleaning, or organization can be added to your cleaning appointment.
Just let us know when scheduling and we’ll include it in your service plan.
What is your cancellation policy?
We understand that schedules change. We ask that cancellations or rescheduling requests be made at least 48 hours in advance so we can adjust our schedule accordingly. Late Cancellation will result in a fee of $50. Cancellations made while cleaner is in route will be charged at a rate of 50% of the service.
